General Terms and Conditions

Under these terms and conditions, the professional is defined as any natural or legal person, whether public or private, acting in the course of its commercial, industrial or productive, craft or liberal business in connection with the contracts concluded with Optimus Digital SRL, as well as any Person acting for the same purpose in his or her name.

Within these terms and conditions, the consumer is defined as any natural person or group of individuals incorporated in associations, which, under contracts concluded with Optimus Digital, acts for purposes other than its commercial, industrial or production, artisanal liberal.

The products marketed by Optimus Digital SRL are intended exclusively for professionals unless otherwise explicitly stated.

Consumer products are marked distinctively by the text "Consumer Product" displayed in a visible place on the product page.

Terms and Conditions for Contracts with Consumers

User Acceptance

By using this store and the services offered by our site, the user explicitly expresses his / her acceptance of the Terms and Conditions of Use mentioned below.

 
Data Privacy

According to the requirements of Law no. 677/2001 on the protection of individuals with regard to the processing of personal data and the free movement of such data, amended and supplemented and of Law no. 506/2004 on the processing of personal data and the protection of privacy in the electronic communications sector Optimus Digital S.R.L. Has the obligation to administer safely and for the purposes specified only the personal data you provide us about you, a member of your family or another person. The purpose of data collection is: user account creation and management.
You are required to provide the data, which is required for web domain registration and for billing. Your refusal determines the impossibility of being able to sell our products and services.
The recorded information is intended for use by the operator and is not communicated to other parties.

If you want to receive information about products, services, events, etc. offered by Optimus Digital S.R.L., you can subscribe to the newsletter.

According to Law no. 677/2001, you have the right to access, to interfere with the data, the right not to be subject to an individual decision and the right to appeal to the courts. At the same time, you have the right to oppose the processing of your personal data and request the deletion of data *. For the exercise of these rights, you may address us with a written, dated and signed application at Optimus Digital S.R.L. (Bld. Unirii, bl. E4, et.6, ap.24, Buzau 120272, Romania). You are also granted the right to appeal to the courts.

If some of your data is incorrect, please inform us as soon as possible.
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Observation:
* Anyone has the right to oppose, for legitimate reasons, the processing of their data. This right of opposition may be excluded for certain processing provided by law (eg processing by financial and fiscal services, police, justice, social security). Therefore, this mention can not be made if the processing is binding;
* Any person also has the right to oppose, free of charge and without any justification, the processing of his or her personal data for direct marketing purposes.

 

Product Warranty

The products marketed by Optimus Digital SRL are accompanied by a guarantee of conformity and a certificate of compliance.

 
Settlement of Disputes

Disputes between Optimus Digital SRL and the consumer can be settled using the online dispute resolution platform.

 
Returning Products

If there are problems with the products you have ordered, do not hesitate to contact us.

For returning the products you must notify us in writing within maximum 10 working days, according to the Government Ordinance no. 130/2000: "The consumer has the right to notify in writing to the trader that he renounces the purchase, without penalty and without invoking a reason, within 10 working days of receipt of the product or, in the case of service provision, from the conclusion of the contract."

The cost of returning the products will be borne by the buyer.

Returned products must be in original condition with the packaging intact and must not show any signs of use.

Your money will be returned within 30 days. If the consumer chooses a delivery method other than the standard delivery method (standard delivery method is DPD), then the amount of the returned amount will not include the original shipping cost.

The consumer is only responsible for diminishing the value of the products resulting from their handling, different from what is necessary to determine the nature, characteristics and operation of the products.

 

Technical support

Technical support is provided by email to our Technical Team colleagues within 48 hours of the date of your request submission.

Optimus Digital SRL

Unique Registration Code: 31277100
Order Number in the Register of Commerce: J10/169/25.02.2013
Cod EORI: RO31277100

Social Capital: 10 000 RON

Bank: ING Bank
IBAN: RO28INGB0000999903462919    (RON currency)

Banca: Trezoreria Buzau, Romania
IBAN: RO89TREZ1665069XXX010428   (only for buyers that are entities owned by the Romanian government)

Place of business:

Bld. Iuliu Maniu, Nr. 7, Corp T, Etaj 1, camera 4
Sector 6
Bucuresti 061072
Romania

Public relations program: Luni - Vineri 9:00 - 19:00

Registered office:

Bld. Unirii, bl. E4, et. 6, ap. 24
Buzau 120272
Romania


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